top of page

DELIVERY & RETURNS

Sophie Lloyd (with the assistance of her team) packages all orders on www.sophieguitar.com.

 

Orders are processed & dispatched weekly (Excluding Weekends & UK Bank Holidays). Orders may take longer if Sophie Lloyd is on tour. Please check tour dates for more info.

Products purchased on Music Glue are processed and dispatched by Music Glue and Hashtag Warehouse Products with hand signed by Sophie Lloyd descriptions may take longer to ship. Please check with Music Glue and Hashtag Warehouse for delivery times.

You will receive an email to confirm your order and then a second email to confirm once your order has dispatched. If you do not receive this email please check your junk and promo folders.

Customs & Import Duties

International orders outside of the EU may be subject to customs or import duties and tax charges once they reach their destination country. Any additional taxes, fees, tariffs, import fees, and surcharges levied by destination countries are the sole responsibility of the customer. Sophie Lloyd is not responsible, and cannot determine in advance the amount, if any, that will be charged. Please check with your local customs office to ascertain if any additional charges will be applied to your order.

Rest Of World Delivery

Please check with Music Glue and Hashtag Warehouse.

 

Returns/Refunds


Please check with Music Glue and Hashtag Warehouse.

bottom of page