Comments & Questions
Do you ship worldwide?
Yes! We ship everywhere around the world, if you cannot find your country, send us an email and we will add it to our shipping list. Please be advised that worldwide orders can take up to 4 weeks to arrive.
Can I only pay by card?
We accept payments by Credit/debit card and PayPal. Cash/cheque cannot be accepted. If you have any queries/questions about payment, please send us an email.
Do you teach lessons worldwide?
Unfortunately Sophie is not currently offering live or Zoom lessons as her schedule is increasingly busy and she will not have the time to generate tailored lesson high quality plans. Sophie does post monthly lesson videos on a subscription based app called Fretello where you can learn the basics of guitar. If you want to be kept up to date when I start offering lessons again you can subscribe to my mailing list.
What is Zoom?
Zoom in an application that allows video chat and voice calls between computers, tablets, mobile devices all over the world using the internet. You will need to have a webcam and mic, most modern devices come with these features built in.
To download Zoom, CLICK HERE.
If you do not have access to a webcam. Sophie can pre-record a lesson for you to work through in your own time.
What do I need to have Lessons?
You will need access to the internet
A guitar and amplifier
A webcam/microphone (most devices have these built in)
Google Drive OR Dropbox
My order hasn't arrived yet?
Although most orders are received within two weeks, sometimes overseas postage can longer. If you have not received your package within 3-4 weeks please contact us and we will investigate and get another sent out to you free of charge.
Can you play on my song?
Yes! Sophie is available for session work. Email us with the audio file you would like her to play over and a description of what sort of thing you would like and we will discuss ideas and prices.
Sophie will write and record it within a week and send you over the necessary audio files in either .wav or .mp3 format.
I don't speak English, can I still have lessons?
Unfortunately Sophie can only teach guitar lessons in English language.